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PR and Marketing Agency HBI

HBI Communication

HBI is your partner for
communication

We communicate across all channels to maximize the impact of your message. HBI tells your story in fascinating ways and carries it directly to the relevant contacts.

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Our services

Our flagship specialty is holistic and sustainable communication programs. We handpick the right combination of services to help you break new ground and get the people that count listening to your specific story. We start by selecting the right targets and channels for your market, provide consulting and training where necessary, and combine media relations with social media, digital marketing, public relations and compelling events to maximize the impact of your communications.

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COMMUNICATION

We have decades of experience in devising effective PR and marketing strategies and creating compelling content – from press releases to newsflashes to bylined articles as well as content for digital and social media.

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Classic communications & media relations
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MARKETING SUPPORT

Thinking of running a partner event to boost channel sales? Or a product launch or other customer event? You’ve come to the right place.

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Marketing & Online Marketing
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DIGITAL COMMUNICATION

At HBI, we’re experts in putting together the right mix of channels for your marketing efforts. It’s no secret that successful digital and social media campaigns are a key contributor to your image and business growth.

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Social Media for Companies
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TRAININGS & COACHINGS

Media training is one of our key strengths – along with tips and tricks on how to make your public speeches and presentations more effective.

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Consulting and training

HBI – Our key USPs at a glance:

  • Over 40 years of PR and communications expertise in technology and innovation
  • A holistic communications approach (PESO), covering everything from strategy and media relations to digital & social, executive positioning, coaching, marketing campaigns and events
  • Deep sector expertise across technology- and innovation-driven industries, such as IT, industrial manufacturing, energy, mobility & logistics, electronics, healthcare, retail and more
  • Proven ability to turn highly complex topics into clear, relevant messages
  • Measurable communications performance through data-driven analysis and the HBI Business Intelligence Platform
  • Agile and efficient working methods, with fast onboarding and well-established processes
  • Strong crisis and reputation , backed by senior consultants, discreet workflows and reliable guidance
  • Internationally connected: member of the Worldcom PR Group and supported by strong partner agencies worldwide – global reach, local precision, one central point of contact

What makes communication truly effective? How can you achieve a measurable impact? And what can companies expect from an established agency like HBI?

Here are the ten most important questions to give you a concise overview of our services, expertise and approach – and why companies have trusted HBI for more than 40 years.

 

 

How does HBI help companies achieve their communications goals?

We work closely with our clients as a trusted partner to help them reach their individual communications objectives. Our approach is based on clear strategy, creative thinking and true collaboration. We develop tailored concepts that align precisely with our clients’ goals, markets and target audiences, working together with all relevant stakeholders.At the heart of our approach is dialogue.

We see ourselves as an extension of our clients’ teams, working side by side with them. We translate complex topics into clear, compelling messages that create an impact.

From strategic consulting and media relations to social media, digital communications, influencer relations, marketing support, executive communications, coaching and events, HBI combines expertise and industry know-how with a passion for meaningful communication. By working closely with clients, the media, stakeholders and international partners, we deliver sustainable communication solutions that increase reach, strengthen reputation and foster trust at local, national and international levels.

How does HBI ensure that communications contribute measurably to business success?

For every project, we ensure that communication is creative, effective and measurable. That’s why, from the start, we work with our clients to define clear goals, KPIs and success metrics, such as reach, media impact, website traffic, lead quality and brand perception. Based on these targets, we develop communication strategies that directly support these measurable outcomes.

We continuously review results through ongoing monitoring, in-depth media analysis (e.g. share of voice) and transparent reporting. This makes it clear which activities are driving impact and where optimisation is needed.

Our team interprets data within the wider context of the overall communications and business strategy, working closely with the client throughout. The result is a performance-driven approach that ensures every message is heard and supports brand strength, marketing success and sales outcomes.

Does HBI work on international campaigns?

Yes. As part of the Worldcom PR Group – one of the world’s largest global agency networks – HBI supports a wide range of international campaigns. We actively integrate local market conditions, cultural nuances and media landscapes into our planning to ensure communication is relevant and effective across regions.

At HBI, we develop strategies that are global in mindset and precise in local execution. Our work ranges from Europe-wide product launches to fully international communications programmes. By working closely with experienced partner agencies worldwide, we enable our clients to benefit from global reach, strong local expertise and a central point of contact. This ensures efficient processes, consistent quality and aligned communication wherever brands operate today or want to expand next.

Can HBI act as an international lead agency?

Absolutely. HBI regularly works with partner agencies around the world and can take on the role of international lead agency. We coordinate cross-market campaigns, develop consistent, overarching strategies, and ensure that messaging remains globally aligned yet locally relevant.

Drawing on our many years of experience in international communications, we understand how crucial cultural differences, market specifics and media environments are for global success. We turn global objectives into strong regional success stories, tailoring them to each target market.

As the central interface between international client teams and local partners, we ensure efficient workflows, clear coordination and consistent quality standards. We support our clients throughout the process, from strategic planning to execution and performance evaluation.

The result: integrated, scalable campaigns that work globally while delivering impact locally – supported by a partnership approach built on trust and equal footing.

What expertise does HBI bring to new and innovative projects?

With over 40 years’ experience of supporting national and international companies, HBI is well positioned for projects of any size and complexity. We have particular expertise in technology-driven industries, including IT, industrial manufacturing, mobility and energy, healthcare and services, electronics, telecommunications, agricultural technology, and consumer electronics. The range is broad – and our industry knowledge runs deep.

Our team understands the markets, audiences and challenges in these sectors. Our expertise spans both complex B2B structures and emotionally driven consumer campaigns.

This combination allows us to work quickly, efficiently and with a clear focus on results.

Thanks to our long-standing experience, we can also adapt rapidly to new topics and develop communication strategies that translate complex, technical or highly specialised content into clear, relevant messaging tailored to the right audiences. We always keep an eye on trends, market cycles and the evolving media and communications landscape.

 

Whether start-up, mid-sized business or global corporation: HBI brings together expertise, networks and a strong sense for emerging developments – creating communications that build long-term connections between brands, markets and media.

How does HBI measure the success of communications?

We deliver communications in a clear and transparent way that is always aligned with defined objectives. At the beginning of each project, we agree relevant KPIs with the client, such as reach, tone of voice, emotional impact, social engagement, lead quality and reputation indicators. We then track performance using modern AI-supported monitoring tools, such as the HBI Business Intelligence Platform, combined with regular performance reviews.

The results are consolidated into clear reports that demonstrate how communications contribute to brand awareness, visibility and business outcomes. We never look at data in isolation, but always in the context of the broader strategyThis makes success visible, highlights opportunities for improvement, and enables the continuous optimisation of measures and messaging.

How quickly can a campaign launch – how much lead time is needed?

The timeline depends on the scope and objectives of the project. However, at HBI, we always work efficiently and in a solution-oriented manner. Following an initial briefing, we analyse the requirements, develop a solid strategy, and define a realistic timeline in collaboration with the client. Thanks to our established processes, experienced consultant teams and clear coordination, many campaigns can be launched within just a few weeks.

For time-sensitive topics, product launches or event communications, an even faster start is often possible. Close collaboration, transparent communication and a high degree of flexibility ensure that content is delivered precisely to the right audiences on time. In short, we combine strategic planning with operational speed to deliver effective, deadline-driven campaigns.

Does HBI support market launches?

Yes – we support clients with strategically important communication projects, from planning to successful execution including market launches. Together, we develop tailored launch strategies that consider target audiences, markets and the competitive landscape. Our services include media relations, social media campaigns, influencer relations, events, content marketing and digital marketing.

Our goal is to create visibility and position topics and offerings in a clear, relevant and compelling way. With creative concepts, strong messaging and strategic focus, we guide the entire communications process. By working closely with internal sales and marketing teams, we ensure that timing, tone and channels work together seamlessly.

The result is a launch campaign that generates attention, strengthens the brand and supports long-term market success.

Does HBI also support crisis communications and reputation management?

Crisis communications and reputation management are part of our DNA. We help companies to identify risks early on, develop clear communication guidelines, and create robust crisis plans that enable fast, coordinated responses. In a crisis situation, we provide close support to our clients, shaping core messages, managing media communications, and ensuring transparency and credibility.

Our focus is always on protecting reputation. We help maintain trust, resolve misunderstandings and stabilise or rebuild public perception in a targeted way. With our extensive experience of sensitive industries and complex communication environments, we can act with confidence, discretion and a strong focus on solutions.

Beyond crisis response, we support the long-term development of a positive reputation by facilitating continuous, authentic communication that strengthens credibility and reinforces trust in the brand.

How does HBI position companies as thought leaders in future-focused topics such as AI, data, energy or mobility innovation?

Thought leadership is a core pillar of our strategic communications work. We support companies in developing their expertise in complex future topics, taking ownership of relevant trends early on and strengthening their market position over time. We always start with a solid analysis of the existing landscape: identifying key discourse areas, defining clear messages and developing a consistent narrative that showcases a company’s expertise, perspective and future vision.

We then translate this profile into impactful communication activities, ranging from analytically grounded expert articles and studies to executive statements, targeted media placements, social media formats and appearances at relevant industry events. The most important thing is to have a well-orchestrated strategy across channels to create recognition, advance key topics and reinforce expertise consistently.

This is how we establish our clients as authoritative voices in tomorrow’s technological fields — credible, distinctive and strategically grounded.

Our Agency

The fact that we’re well over 40 years old, highly successful and still independent says something about the way we work. HBI Communication Helga Bailey GmbH is a communication agency with over 20 consultants plus highly experienced team members on the organizational side of the agency. Everything we do is focused on our clients – whether they’ve hired us for traditional PR, digital communication, events, training or any combination of all those things.

About us

Keep up with HBI communication trends and HBI news.

About Worldcom

HBI has been an active member of the Worldcom PR Group since 1996 and works with numerous international customers in close cooperation with its partners worldwide. Worldcom Public Relations Group is the world’s leading network of independently owned PR firms. Through Worldcom, clients have direct access to in-depth communications expertise from professionals who understand the language, culture and customs of the areas in which they operate.

HBI as a training partner

We are a training partner for the dual study programme at IU International University (IU). IU is Germany’s largest university, state-recognised and system-accredited by FIBAA.

iu-dualesstudium.de

HBI joins Worldcom and ICCO in Cannes 

We are grateful and excited to announce that we will be joining our long-time partner Worldcom at this year’s Cannes Lions Festival.

Icco and Worldcom in Cannes